Who should I contact about deleting eligible data?

Use live chat from 09:00 to 01:00 WIB for quick routing, or email privacy@spinharta.fun for a written request. We verify identity first, then check whether deletion is allowed under local law.

Reference

Open your spinharta privacy choices

Q: How can I ask for a copy of my account data?

Email privacy@spinharta.fun or use Account, Help, then Privacy Request after logging in. Include your registered phone number and account ID so we can verify ownership before sharing data linked to your profile.

Your account can move from Lightning Roulette to The Dog House, Aviator and League of Legends markets while our Privacy Policy explains which data is collected, why we…

DANA contextOVO contextGoPay contextQRIS contextAccount data

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Check your data rights clearly

spinharta Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy control starts with knowing what we collect at each account step. When you create an account, we may process your name, phone number, email address, login records, device details, wallet activity, and privacy requests you send to us. Payment references linked to DANA, OVO,

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GoPay and QRIS are used to match deposits or withdrawals with your wallet, not to sell your payment profile. Cookies help keep your session active, remember language settings, and flag unusual account access. We keep records only for account operation, dispute handling, security checks, and legal
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requests where they apply. If a privacy right or access rule is discussed, it depends on local law and is available only where local law permits. You can ask us to view, correct, restrict, or erase eligible data through the contact paths on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Ask privacy support without delay

Privacy requests should reach the team that can read account logs, wallet references, and device sessions together.

DATA PRACTICE

Explore how we handle policy requests

A useful Privacy Policy must describe real account handling, not vague promises.

Account creation

When you open an account, we collect the details needed to create your profile and protect the login.

Payment privacy

DANA, OVO, GoPay and QRIS references are recorded so deposits, withdrawals, refunds, and disputes can be matched to your wallet.

Cookie use

Cookies keep your session active, remember basic settings, and help detect repeated failed logins.

Device records

We may store device type, browser, IP area, and login time to spot account access that does not match your…

Retention checks

Some records must stay while your account is active, while other items can be deleted after the purpose ends.

Correction requests

If your phone number, email address, or name is wrong, contact us before using a different account.

Browse common Privacy Policy answers

Privacy questions often come up before you open an account, after a payment check, or when you change phones. We wrote these answers for real account situations in Indonesia, including wallet references, cookies, and support identity checks. If your case involves a legal right, our response depends on local law and is available only where local law permits.

We collect the details needed to create and protect your account, such as name, contact number, email address, login records, device details, and wallet references. We use this data for account access, security checks, and payment matching.

We store payment references so your wallet activity can be matched with the correct account, especially during deposits, withdrawals, refunds, or disputes. Support staff should never ask for your wallet PIN or one-time code.

Email [email protected] or use Account, Help, then Privacy Request after logging in. Include your registered phone number and account ID so we can verify ownership before sharing data linked to your profile.

Yes, you can ask us to correct eligible account details after ownership checks. We may confirm your current contact path, recent login timing, or a payment reference before changing the phone number or email address.

Cookies help keep you signed in, remember simple settings, and detect unusual login patterns. If you use a shared phone, open Account, then Security, then Log out before closing the browser.

We keep records while they are needed for account operation, wallet matching, dispute handling, security checks, and legal requests where they apply. Some eligible data can be deleted after those purposes no longer apply.

Use live chat from 09:00 to 01:00 WIB for quick routing, or email [email protected] for a written request. We verify identity first, then check whether deletion is allowed under local law.

Open your spinharta privacy choices

Ask privacy support without delay

Explore how we handle policy requests

Account creation

Payment privacy

Cookie use

Device records

Retention checks

Correction requests

Browse common Privacy Policy answers

01 What personal data does spinharta collect when I open an account?

02 Why do you store DANA, OVO, GoPay or QRIS references?

03 How can I ask for a copy of my account data?

04 Can I correct my phone number or email address?

05 How do cookies affect my privacy on mobile?

06 How long do you keep my account records?

07 Who should I contact about deleting eligible data?

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